Cookie Policy - First Call Network

Cookie Policy

Last Updated:

Important: This Cookie Policy explains how First Call Network uses cookies and similar technologies. We're committed to protecting your privacy and complying with UK GDPR, PECR, and other applicable data protection laws.

Quick Summary

First Call Network uses minimal cookies to provide our service. We only use essential cookies required for website functionality and optional analytics cookies to improve our service. You have full control over non-essential cookies.

Data Protection: We are registered with the Information Commissioner's Office (ICO Reference: ZA123456). All personal data is handled in accordance with our Privacy Policy.

Types of Cookies We Use

Manage Your Cookie Preferences

Required for basic website functionality. Cannot be disabled.

Help us understand how visitors use our website to improve our service.

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

  • Session management
  • Load balancing
  • Consent storage
  • Security features

Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

  • Page view tracking
  • User journey analysis
  • Performance monitoring
Category Purpose Examples Lifespan Control
Essential Required for basic website functionality and security Session management, load balancing, consent storage Session to 12 months Cannot be disabled
Analytics Understand how visitors use our website Google Analytics, page view tracking 2 years maximum Optional - you can disable these

Detailed Cookie Information

Essential Cookies

Cookie Name Provider Purpose Expiry
fc_consent First Call Network Stores your cookie preferences 12 months
session_id First Call Network Maintains your session for secure browsing Session
csrf_token First Call Network Protects against cross-site request forgery Session

Analytics Cookies (Optional)

Cookie Name Provider Purpose Expiry
_ga Google Analytics Distinguishes unique users 2 years
_gid Google Analytics Distinguishes unique users 24 hours
_gat Google Analytics Throttles request rate 1 minute

Managing Your Cookies

Browser Controls

You can manage cookies through your web browser settings:

Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Cookies and website data

Edge

Settings → Cookies and site permissions → Cookies and data stored

Third-Party Tools

You can also use privacy-focused browser extensions to manage cookies across websites. Popular options include:

  • Ghostery
  • Privacy Badger
  • uBlock Origin

Legal Compliance

First Call Network complies with:

  • UK General Data Protection Regulation (UK GDPR)
  • Privacy and Electronic Communications Regulations (PECR)
  • Data Protection Act 2018
Important: We only set non-essential cookies with your explicit consent. You can change your preferences at any time using the controls on this page.

Questions About Our Cookie Policy?

If you have any questions about how we use cookies, please contact us:

Contact Information